Manufacture Warranties
We take the time to find our customers toys with quality manufacturing and features, but should an item prove to be faulty or cease to operate to your expectations, we are here to help! A selection of products we carry are warrantied “in house”, but for the majority of items, the manufacturer desires to have our customers contact them directly.
Listed below we have provided links to the manufacture along with the number of days, weeks and or years the manufacturer provides a warranty to their product.
If the toy is not working at all, please contact us and we will try our best to request for replacement toy.
Please note: Silicone surfaces damaged from using silicone lube, boiling or dish-washing electronics, severe trauma and deep cuts or gouges are not covered by warranty.
Manufacturer Warranty from # to A-Z
- 50 Shades: 100 day
- Adam & Eve: 5 year
- Aneros: 2 years
- BodyWand: 1 year
- BSwish: 90 day (limited)
- Blush: 30 day – 5 year
- BMS Factory: 90 day – 1 year
- California Exotics (CalEx): 1 year
- Cloud 9: 30 days
- The Cowgirl: 1 year
- Dame: 3 year
- Doc Johnson: 90 day – 1 year
- Electrastim: 1 year
- Elvie: 90 days – 2 years
- Evolved: 5 year
- Fun Factory: 2 year
- Femme Funn: 1 year (limited)
- Gigaluv: 1 year
- G-Vibe: 3 year
- Je Joue: 1 year
- Jess Extender: 1 year – lifetime
- Jopen: 1 year (Vanity and Ego have 10 year guarantee)
- LELO: 1 year (10 year guarantee on defects)
- Le Wand: 1 year
- Lovense: 90 days – 1 year
- LoveHoney: 100-day
- Magic Wand: 1 year
- Maia: 90 day – 1 year
- Male Edge: 1 year
- Nasstoys: 1 year
- Nobu: 5 year (varies based on product)
- NS Novelties: 1 year
- Nu Sensuelle: 2 year
- Pipedream: 90 day – 1 year
- The Rabbit Company: 5 year
- Satisfyer: 15 year
- Screaming O: 2 year (for Charged products only)
- Sportsheets: Lifetime (limited)
- Svakom: 1 year (10 year guarantee)
- Tantus: Lifetime (silicone only)
- Vedo: 1 year
- Vibratex: 1 year
- We-Vibe: 2 year
- Womanizer: 5 year
- XR Brands: 6 month
- ZALO: 1 year
- Zero Tolerance: 5 year